Shipping and Delivery

HOW DO I QUALIFY FOR FREE SHIPPING?

All orders over $199.00 qualify for FREE Shipping. Orders under $199 have a standard flat rate shipping of $6.95. FREE Shipping offer applies to the Continental US ONLY*. All locations outside the Continental US will receive discounted shipping, if you have any questions, please feel free to contact us.

WHAT FORMS OF SHIPPING DO YOU OFFER?

Free Ground Shipping - 5 - 7 Day Delivery
Free Liftgate Delivery - 7 - 10 Day Delivery
Rush Shipping - Ships Same Day* w/ Delivery in 3 - 5 Days
Rush Liftgate Delivery - Ships Same Day* w/ Delivery in 4 - 6 Days
Second Day Air Express - 2 Business Days - (48 Contiguous States, Alaska & Hawaii)

WHEN DO YOU SHIP?

DuroMax Power Equipment Ships Monday - Friday from our Tennessee and California facilities. Your product will be handled by a DuroMax employee who will pack your order to ensure the safety of it on its rapid journey to you. Small Parcels items (weighing less than 150 lbs) will ship either FedEx or UPS whereas LTL items (weighing more than 150 lbs) will ship with a LTL Freight carrier.
Orders are processed and shipped within 1-2 business days.

*Orders with Rush Shipping or Rush Liftgate Delivery will ship same day if the order placed by 1 PM EST.

HOW DO I TRACK MY ORDER?

To track your order simply enter your email and order number in our Order Tracker Page. Or feel free to reach out to one of our customer service agents via phone or through chat.

WHAT COUNTRIES DO YOU SHIP TO?

We ship orders worldwide from our distribution centers located in California and Tennessee. *International orders might be subject to pay duties and taxes upon delivery.

WHAT IS THE CUTOFF TIME FOR EXPRESS SHIPPING?

All express orders including Next Day & 2-Day must be submitted before 2:00 PM (EST) Monday - Friday to be shipped on the same day. Delivery will be based on the next business day. Orders submitted after 2:00 PM (EST). will be shipped the next business day. Express freight Items over 150lb cutoff is 1:00 PM (EST).

*Continental US refers to lower 48 States. Alaska, Hawaii and US Territories are subject to shipping charges.