FREQUENTLY ASKED QUESTIONS

Our service department has compiled a list of the most commonly asked questions for our products to make it easy to find the answers you are looking for!

All of our generators are shipped with the negative terminal disconnected to prevent discharge. This is done to ensure the battery arrives fully charged and ready for initial usage. In order to start your generator with the electric start feature you will need to connect the negative cable to the battery terminal.

Note: If you're planning on storing your generator for an extended period of time without use, we recommend disconnecting the negative terminal to ensure your battery has a change when you need it.

The Negative battery cable is generally tucked up and back under the fuel tank. It's located on the opposite side of the recoil , on the handle side of the generator, located on the upper left bolt of the generator support.

Attach the battery cable to the battery using the included nuts and bolts. Once the battery has been connected you will be able to use the electric start feature. For further troubleshooting tips, manuals and tutorials please feel free to visit duromaxpower.com or leave us a message and one of our service technicians will return your call as soon as possible.

See Detailed instructions and photos below

STEP 1:

If your generator is equipped with a battery cover plate below the panel remove it using the wrench from the toolkit

STEP 2:

Locate the negative battery cable above and behind the battery. One side is connected to ground and the other end needs to be connected to the battery.

Route the free end to the negative battery terminal.

STEP 3:

Push the black rubber boot up the wire to expose the connector.

Securely connect the free end of the battery cable to the negative battery terminal using the screw and nut from the battery with the screwdriver and wrench from the toolkit.

STEP 4:

Cover the connected terminal with the black rubber boot.

Reinstall the battery cover plate using the wrench from the toolkit.

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